• Subscription Management

    Easily manage your subscription anytime—update, pause, or cancel with just a few clicks.

    Your Subscriptions

  • Shipping & Returns

    Find all the details on our shipping options and return policy here.

    Rates & 30-Day Returns

  • Third Party Testing

    View our third-party testing results here for full transparency and quality assurance.

    Certificates of Analysis

Frequently Asked Questions

CBD

Which CBD should I order?

Our CBD oils contain the same ingredients, the only difference is the strength. 

For dogs and cats under 40lbs, we recommend starting with our 250mg potency. You can then move up to 750mg based on your pet's needs.  

For dogs and humans over 40lbs, we recommend the 750mg potency. 

For larger dogs, humans or horses we recommend using the 1000mg.  

If you have pets both under and over 40lbs, we recommend the 750mg. For your pets under 40lbs, you can always start with the lowest recommended dosage and increase as needed. 

If you have multiple animals at higher weights, we recommend the 1000mg as the product will last longer because the daily dosage is smaller. Simply dose based on weight. If you are unsure of your pet's response to CBD, please start with the smallest dose and gradual increase as needed.

When does my CBD expire?

All of our Asher House Wellness CBD bottles are labeled with a "BOD" or "Bottled on Date." Your product expires 2 years from this date. Please store the product in a cool and dry place to maintain its shelf life.

How often can I give/take the dose?

You can give/take the full dose 1-2 times a day, at least 4-6 hours apart. Please reference the dosage amounts based on you or your pet's weight.

How long does it take to go into effect?

It takes approximately 30-45 minutes to go into effect and last 4-6 hours.

I'm not seeing the effects. What should I do?

Since responses to CBD can differ, we recommend using it consistently for at least 30 days to see the full results. You can gradually increase the dosage until you reach the maximum amount.

Can I give CBD to my cat?

Yes! We recommend the 250mg for cats. 

Can people take your CBD Oil?

Yes! We recommend using the 750mg strength and starting off with 1 full dropper per day, increasing gradually as needed.

How many drops are in each bottle?

There are approximately 1500 drops per bottle or 30 full droppers of 50 drops each. Below are the mg of CBD per drop:

  • .2mg per drop for 250mg
  • .5mg per drop for 750mg
  • .7mg per drop for 1000mg

What are the ingredients of your CBD & where is it manufactured?

Our CBD is made of 100% Full Spectrum CBD and MCT carrier oil. It is manufactured in the USA and receives 3rd party testing.

Is there THC in this CBD? Will my pet or I get "high"?

Our CBD has less than 0.3% THC.Unlike THC, CBD does not have psychoactive effects and will not get you or your pet "high."

Subscriptions & Orders

How do I manage my subscription?

You can manage your subscription by clicking here.

Can I cancel my order?

Once your order is placed, we're unable to cancel or edit it. Please be sure to review all details before submitting to ensure everything is just right!

My order arrived damaged or with the wrong item. What should I do?

We’re so sorry to hear that! Please contact our customer service team at cs@asherhousewellness.com with your order number, and we'll make it right as quickly as possible.

Where is my order?

Please allow 1-3 business days for order processing. Once your order is processed, you’ll receive a shipping confirmation email. Our flat rate ground shipping typically takes 3-8 business days, while flat rate express shipping takes 1-3 business days. You can track your order using the shipping confirmation email or by logging into your account to view your order status.

Shipping & Return Policy

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, we offer a 30-day money-back guarantee. Just reach out to customer service at cs@asherhousewellness.com.

For returns of unopened items, simply initiate the return process by logging in and selecting the order you'd like to return.

To see the full policy, click here.

Do you ship internationally?

At this time, we are unable to ship outside of the USA.

How do I get free shipping on my order?

Enjoy Free Shipping* on orders over $125! This offer cannot be combined with select other promotions. Please note, dog beds are excluded from this offer.

Valid for US orders only, and no code is needed.

*Max free shipping amount is $30. Please select ground shipping at checkout.

Other

Is this the real Asher House Wellness site?

Yes, you are on the official Asher House Wellness website! We take security seriously and ensure that our site is safe for all customers. To verify that you're on the right site, check the URL at the top of your browser — it should say www.asherhousewellness.com. If you're ever unsure, feel free to contact us directly for confirmation. We’re always here to help!

Are the emails I receive from Asher House Wellness legitimate?

Yes, any emails you receive from Asher House Wellness are real! We send out updates, promotions, and important information to our subscribers. To make sure the emails are from us, always check the sender's address—it will be from @asherhousewellness.com. If you're ever uncertain about an email or offer, don't hesitate to reach out to our customer support team to confirm! We’re here to help.

Do you wholesale your products?

If you are retailer interested in wholesale, please contact us at cs@asherhousewellness.com. Thank you!

Does Asher House Wellness support animal adoption and rescue?

While Asher House Wellness does not directly facilitate animal rescues or adoptions, we are proud to support Lee’s non-profit, The Asher House. The Asher House is dedicated to animal rescue, adoption, and providing animals with a loving, forever home. To learn more about how you can get involved or support The Asher House, please visit theasherhouse.com.