Shipping & Return Policies

​Opened & Used Products

If you’ve opened and used a product but are not satisfied, please reach out to us at cs@asherhousewellness.com to initiate a refund. Be sure to include your order number so we can process your request as quickly as possible.

​Unused & Unopened Items

For unused, unopened items purchased within the last 30 days, please follow the link below to initiate a return:

Submit a return request

1. Log in to your account by clicking here.
2. In the "Email" field, enter your email address, and then click "Continue".
3. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
4. Go back to the online store, and then enter a six-digit verification code.
5. Click "Request return" for the order that you want to submit the return for.
6. If your order has more than one item, then select the items that you want to return.
7. Select a return reason and add a note for the store.
8. Click "Request return".
9. If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned and accepted, you will receive a refund.